Fini

IA APP - Fiche Technique

Category: 
Miscellaneous


Description courte: 
Fini is an artificial intelligence (AI) chat tool designed for PLG growth teams to enhance customer retention. It offers customizable features including tone and character, seamless human routing, multi-channel communication, and feedback learning. Fini also provides key metrics and can integrate with popular platforms such as Intercom, Slack, and Discord. By harnessing the power of AI, Fini is a valuable tool in identifying reasons for churn and delivering personalized experiences to retain existing customers. As with any AI tool, it is important to consider associated risk factors in order to safely and responsibly utilize its capabilities. Fini is available on a freemium pricing model and can be accessed at https://www.usefini.com.

Description

Fini is an innovative AI-powered chat tool designed specifically for growth teams at PLG companies. With its advanced capabilities, Fini helps identify potential reasons for customer churn and delivers personalized experiences in order to retain existing clients. The AI tool comes equipped with features that allow for tone and character customization, seamless human routing, and a multi-channel approach to communication. Fini also incorporates feedback learning for continuous improvement. It provides key metrics such as retention uplift, revenue/user uplift, activation uplift, and integration time to help measure success. In addition, Fini can easily integrate with popular communication platforms such as Intercom, Slack, and Discord. This chat tool is trusted by data-driven tech companies worldwide, and is an invaluable asset in the pursuit of improving customer experiences and retention rates.